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MIAMIRN's Photo MIAMIRN SparkPoints: (94,506)
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7/30/19 2:20 A

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I see.
Thank you very much! I appreciate you helping me emoticon

My name is Elona. I live in the Philippines.
Love life! Never, never give up! Never give in, never give in, never; never; never; never give in nothing, great or small, large or petty. Never give in except to convictions of honor and good sense-Winston Churchill. When you have a lemon, make lemonade!


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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,598
7/30/19 12:16 A

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That's why I was saying to make sure that it actually shows on your account. I have not been able to replicate any issue with that as long as I was logged into the same account in both places (the wheel spin showed up multiple times for me on the accounts I tried today). Could be due to a connection that isn't strong enough to update it or depending on the time that you are doing it, it could be during our routine maintenance time (very early mornings EST) that may not be able to catch the actual spin.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

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MIAMIRN's Photo MIAMIRN SparkPoints: (94,506)
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7/29/19 3:11 A

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I will check my spin next time. Thanks for the tip!

Can you tell me why the spin does not show up on the desktop when i spin on my phone? Please refer to the details in my first question.

Thanks so much for helping!



My name is Elona. I live in the Philippines.
Love life! Never, never give up! Never give in, never give in, never; never; never; never give in nothing, great or small, large or petty. Never give in except to convictions of honor and good sense-Winston Churchill. When you have a lemon, make lemonade!


 current weight: 2.0  over
5
2.5
0
-2.5
-5
SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,598
7/29/19 12:04 A

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We don't have any record of you signing in at all for July 27th. You did the other days, but not the 27th. Perhaps you signed in after 11:59 PM EST?

The wheel spin appears to be working properly, so when you spin, you will want to check your SparkPoints page to see if it updated that there in the line item for that.

I have a feeling that there may be some kind of mix up with the time zone, but nothing shows that you signed in at all on Saturday.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

www.sparkpeople.com/myspark/
groups.asp


Total SparkPoints: 182,800
150,000
162,499
174,999
187,499
199,999
SparkPoints Level 21
MIAMIRN's Photo MIAMIRN SparkPoints: (94,506)
Fitness Minutes: (58,266)
Posts: 2,745
7/28/19 12:14 P

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Hi,

I have two questions:

1) I know I did the spin wheel from my phone today. My time is Philippine time. I do it every day between 12 AM and 11 PM my time. When I logged in at around 11:30 PM Philippines time on my computer, it showed I didn't spin the wheel. I use Chrome desktop, both on my iphone and on my Chromebook laptop. I find it happens occasionally. Can you check on this problem for me?

2) I am puzzled. It possible I did not spin the wheel yesterday, but I remember spinning the wheel on my laptop yesterday Philippine time. That would be Saturday, July 27, Philippine time. When I logged in on Sunday July 28, philippine time, it showed only one day spinning the wheel, instead of 40+ days! I usually log in around 1 AM EST.

The time zone may be confusing, Can you check the last 4 days for me. I would appreciate it so much.

emoticon emoticon




My name is Elona. I live in the Philippines.
Love life! Never, never give up! Never give in, never give in, never; never; never; never give in nothing, great or small, large or petty. Never give in except to convictions of honor and good sense-Winston Churchill. When you have a lemon, make lemonade!


 current weight: 2.0  over
5
2.5
0
-2.5
-5
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