30,000-39,999 SparkPoints 32,865

SparkPeople email issues - improving but not completely fixed

Wednesday, March 10, 2010

Hi everyone

Quick update, over the past 2 days we've been able to resolve a few of our email issues. We're seeing better email delivery to all members, and yesterday Yahoo resolved some of their issues that let us start sending again to people with Yahoo email addresses.

We know that there are some members not receiving emails still, and are still working pretty much around the clock to resolve this issue.

One note is that we recommend to re-subscribe to any message board topics or blogs that you were following. If we sent you an email but you didn't receive on a topic, we won't send you another until you click on the email to re-subscribe. You can visit our "Manage Subscriptions" page to see what you are subscribed to, and if you are not subscribed you can click to the topic and then click the "Subscribe" button on the topic.

Dave H.
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Member Comments About This Blog Post
    Hi I have not received Spark Emails in 10 days on Spark using AOL. (other than comments and things for teams) However, I changed to Yahoo and still nothing so I switched back to AOL nothing is unchecked for the never email problem. Can you please resolve the issue for AOL ( I have used it for 4+ years) and never had a problem and nothing is spamming. Please resolve I have not received emails since the first of January!
    3775 days ago
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